At UNCDF, we are committed to ensuring that all our programmes, projects, and financial transactions uphold the highest standards of social and environmental safeguards, stakeholder engagement, transparency, and accountability. In alignment with UNDP’s Policy on Social and Environmental Standards and the associated Accountability Mechanism (compliant with UNDP POPP), we provide accessible and independent mechanisms for people and communities affected by our work to raise concerns and seek resolutions.
About
The UNCDF follows the UNDP Accountability Mechanism, composed of two complementary functions. Our mechanism provides two complementary ways for people to raise concerns related to the social and environmental impacts of our projects.
Explore their websites for more information:
1. The Social and Environmental Compliance Unit (SECU)
This part of the Accountability Mechanism reviews concerns that UNDP may not be meeting its social and environmental commitments in its activities and considers requests from individuals and communities seeking independent attention.
2. The Stakeholder Response Mechanism (SRM)
This part of the Accountability Mechanism helps project-affected stakeholders, UNDP's partners (governments, non-governmental organizations (NGOs), businesses) and others jointly address grievances or disputes related to the social and/or environmental impacts of UNDP-supported projects.
Submit a request or concern
You can submit a request in any language, by email, social app, or paper mail.
There is NO REQUIRED FORMAT, but it helps if you include:
- Your name, address, phone number, and any other contact information
- If you want your identity to be kept private (confidential), let us know and explain why.
- The name, location, and type of UNDP project or activity (if you know it).
- How you were (or might be) harmed by the project.
- If you are submitting the request on behalf of someone else (such as a community group), please include proof that you have their authorization to do so.
- Explain what social and environmental commitment UNDP made that you believe was not met.
People submitting requests can ask SECU to keep their name and identity confidential. When sending your request in any format, simply indicate this and explain why.
For more detailed information, please visit the individual SECU and SRM websites.
Contact
You can also send your request or concern directly to UNCDF and SECU through the following channels:
- Email: info@uncdf.org
- Postal mail:
Corporate Risk Management Unit, United Nations Capital Development Fund
304 E 45th Street
New York, NY USA 10017
SECU, OAI, UNDP
1 U.N. Plaza, 4th Floor
New York, NY, USA 1001
