At the start of the 2022 academic year, the Dan Dicko Dankoulodo University of Maradi (UDDM) began digitalizing its student registration and tuition fee collection processes, as part of the “Digital Financial Services for Resilience” (DFS4Res) programme implemented by UNCDF. This digitalization has enabled the university to collect more than 100 million FCFA in additional revenue. The universities of Niamey (UAM) and Agadez (UAZ) are following suit. Ultimately, the government of Niger aims to digitalize all the country's public universities, for more efficient and transparent management of administrative and academic activities.

This case study outlines the steps and lessons learned from this digitalization of payments. It is a useful case study for stakeholders in West Africa considering a similar digital transformation. The study serves as a user guide, describing the critical considerations and the seven essential steps of such a digital transition, and provides valuable resources for institutions seeking to strengthen their digital capabilities and optimize their financial outcomes.