Microfinance Newsletter Image of women working UNCDF logo 2005: Year of Microcredit
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UNITED NATIONS CAPITAL DEVELOPMENT FUND    Microfinance

Issue 2 / March - April 2004

     

Past Issues

Voices of Microfinance

Thank you to all those who contributed their expertise to provide valuable insight into the following question:

Why is it that so many bankable poor and low-income people still have no access to financial services? Or differently stated, why are the financial sectors exclusive in most developing countries leaving a large part of the general public with no access to financial services?


Lack of physical access - the branches being far away; lack of literacy making banking a terrible experience; lack of collateral to obtain credit; small transactions which do not interest the bankers; apathy of bank staff who aspire for high-finance and elite banking; unfriendly design of products and services making them ill-suited to meet the needs of the poor. A bank’s perception of risk about the poor people's “bankability” compounds these reasons for low access to financial services for the poor.

— N. Srinivasan
Chief General Manager
National Bank for Agriculture and Rural Development (India)



In some cases, the market is driven by donor-funded non-profits inefficiently providing inappropriate products. These institutions can operate more cheaply than market-driven solutions. Therefore, there is no incentive for a private industry effort to even operate in the same region. Also, many countries offer a poor regulatory environment and make it expensive to begin new initiatives, further creating barriers to affordable financial services. The World Bank, and specifically Hernando De Soto, have published numerous studies showing the time and cost required to just register a business legally in the Least Developed Countries - measured in months and $1,000s of dollars, while it can be done in minutes for $100s in the US.

— Drew Tulchin
Social Enterprise Associates (USA)


The answer in short is poor information and bad loan products. Many more people can have access to some sort of savings account as the minimum deposits get smaller and smaller (just $5 in Uganda). The principal problem however is access to loans. This problem exists because banks cannot check credit history since there are no credit bureaus with an adequate database. They therefore must do individual credit assessments that make the process expensive. People don’t qualify because they don’t have an acceptable security. For cash-flow based lending - which is the ideal form - credit assessment requires a good knowledge of the borrower together with a personalized relationship to secure loyalty and commitment on both sides. These conditions are lacking in most banks and in many MFI’s. Post-loan enforcement problems such as a weak judiciary contribute to the unwillingness of banks/MFI’s to lend. Most MFIs only offer short-term loans for 6 to 9 months with weekly payments; this is unsuitable for larger loans (USD $500 to $2000) that can make a difference for start-ups or ongoing small businesses. What is needed is an ongoing line of credit served door to door. Principal repayment often can take away working capital or even the initial investment from a small business. Business people are prepared to pay high interest (i.e. share their revenue with the lender) but keep the principal to run their business.

— Dr. Ahmad Jazayeri
FSA International Uganda/Tanzania Ltd


The poor have different considerations and priorities. The current microfinance initiatives tend to omit this fact. In Islamic countries, for example, the poor usually have customs against interest, they consider it unlawful and they prefer Islamic banking principles. We have to consider the priorities of the poor and put ourselves inside their mode of thinking if we are to provide them with financial services.

— Kais Aliriani
Unit Head, Small and Micro Enterprise Development Unit
Social Fund for Development (Yemen)


Formal banks here are interested in profit and the smaller loans aren't as profitable for them compared to the larger loans they are used to making. Expanding in this sector requires new systems, new policies, new training, new framework and a whole revolution in risk analysis.

The NGO sector is small and way under-financed so that even though they have strong demand for services from this sector, they have no way to fill that demand. As the Dominican Republic is not considered a "really poor country", there are very few sources of soft capital. Commercial capital is 50% or higher; inflation is too high to access loans in euros or US$.

— Andrea Findley
Grameen Foundation USA
Dominican Republic Project


Families with low incomes should have access not only to financial services but also to be able to use the assets received as a micro loan to make a profit. They also need an enabling legal, regulatory, and fiscal environment, that grant access to a market (to buy inputs and to sell their products). As such, microfinance is often not successful as a separate intervention, but only as an integrated part of a broad set of programmes, involving business support, infrastructure development, institutional development, other tools and elements. Microfinance is a means of financial intermediation, and such, it is about business. A different type of business, but still a business, which aims at mobilizing financial resources at lower segments of financial market and re-distributing those at the same lower level.

— Bakhodur Eshonov
Programme Analyst, UNDP (Uzbekistan)


In Russia, one reason why so little financial access is available to less affluent people is because Central Bank rules make it difficult if not impossible for commercial banks to service less affluent people. The banks in Russia are not just intermediaries, but also carry out certain state functions related to taxation and other controls. This, in addition to tough rules on what is considered adequate collateralization, cuts off many people from mainstream financial services.

— J. Michael Harvey
ACDI/VOCA Country Representative (Russia)


Few realize that remittance transfers can be a tool for accelerating economic development and can contribute to more sustainable livelihood choices for the poor people of the Americas. Considering the fact that remittances often exceed the largest other sources of foreign national income, one can imagine the developmental impact remittances could make as one of the largest potential sources of capital that could be leveraged for boosting microfinance efforts in many poor regions, bringing previously unbanked immigrants into the financial mainstream, and opening the way for sizable new capital flows to small financial institutions in underdeveloped regions of the world.

— Daniel A. Weiss
Vice President & Chief Strategy Officer
MicroFinance International Corporation (USA)


Addressing the second part of the question "why are financial services ...leaving a large part of the general public with no access to financial services?" the microfinance community may be looking at the problem through the wrong lens. The issue is not only credit delivery to the poor, but also providing simple training and support to those outside the reach of financial services so that they can mobilize their own savings and lend to each other at interest through self-help groups that they manage. The secret of success: leverage what is already in place -- groups, local NGOs; keep it simple and low cost; don't touch the money, let the groups manage their own funds; see assistance as time limited - 18 months and out; define sustainability of groups operating completely on their own; define success as groups creating their own groups as benefits ripple out to poorer communities.

— Jeffrey Ashe
Manager of Community Finance
Oxfam America (USA)


Forced lending is a dangerous idea. The laws of supply and demand dictate that if price for delivery is fixed, there will be a flight of supply. Additional restrictions would also have the perverse result of reducing the number of competitors as foreign financial institutions would be unwilling to enter a market where their risks rise while returns do not. Microfinance organizations must also be willing to change in order to attract commercial lending. Profit is not the enemy of servicing the poor considering that the basic requirement of all commercial organizations is that they seek to meet the needs of clients. It is inadequate to expect commercial funding while acting in uncommercial ways. Arbitrary restrictions as have been proposed add significant costs to the lending structure of organizations. Particularly for microfinance, adding constraints like targeted rural lending, maximum lending levels, targeted average loan sizes, inflexible interest rate policies, (and the list goes on) - all take away from the idea of a service driven organization that serves the needs of clients – as opposed to the needs of political masters.

Traditional commercial lending organizations can approach microfinance in one of two ways: (1) doing it themselves or (2) using their capital to deploy to others. Profit is derived from an operational focus and innovations around that focus - for this reason group lending is a significant credit innovation and an activity best left to those focused around it. As such, it seems irrational to force financial institutions to lend directly. To deploy capital through others is significantly more viable - but using a stick approach can create undesirable consequences. Therefore if intervention must occur, perhaps it should be to encourage the development of private profit-seeking organizations like Blue Orchard Finance who seek to provide additional capacity. With transparent and greater profits, financial institutions will then see a financial incentive for lending to such a burgeoning market doing so profitably and sustainably.

— Clement Wan
Riverstone Manufacturing Ltd. (Canada)