UNCDF Senegal is supporting the fintech InTouch in an agent network expansion project to address the low penetration of digital financial services in rural areas of Senegal.
The project which is one of UNCDF intervention strategies in Senegal, intends to promote prototypes that demonstrate the existing opportunities for digital finance in the country.
Through an innovative solution of “guichet unique” that allows digital finance operations with multiple service providers, more than 400 agents have been deployed in rural Senegal, among which more than 300 active agents.
A qualitative research showed interesting learnings during the implementation phase.