Offering youth financial and non-financial services - Module II: Pilot Testing Youth Financial Services

  • October 04, 2017

  • Publications, guides and communication materials


For the benefit of other FSPs and organizations interested in targeting youth, UNCDF-YouthStart decided to compile and publish this series of Trainer’s guides.

The goal is to facilitate the replication of the trainings and to help other FSPs understand key issues, train staff and launch youth-oriented services. Having satisfactorily tested the Trainer’s guides with all ten YouthStart partners in eight different African countries, the team was reassured the guides would also be useful for a wider audience.

This module, ‘Pilot Testing Youth Financial Services,’ provides a user-friendly guide to the critical pilot testing process. The module equips FSPs with knowledge, skills and attitudes that will help them to design and implement pilot tests for the youth financial services they will o er. In particular, by the end of this training, they will have completed a comprehensive pilot test plan that includes the following:

  • Detailed roles and responsibilities of the pilot test team,
  • Pilot test objectives,
  • Pilot test protocol,
  • Detailed plan to adapt the management information system (MIS) for the pilot test, § Assumptions to develop financial projections,
  • Process maps for youth products, § Training plan,
  • Marketing strategies, and
  • Monitoring plan.

The specific topics to be addressed in this module as well as the objectives of each topic are listed in the table ‘Module II: Pilot Testing Youth Financial Services.’

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