This is a comprehensive research on the business case of adoption of digital solutions in the Fast Moving Consumer Goods (FMCG) supply chain operations and payments in Bangladesh. Through developing business cases on different FMCG categories (focusing on household goods, personal care, regional market, and MNCs) and triangulating insights from key informants representing the respective stakeholders in the FMCG supply chain and payments ecosystem, this research assessed the context, preparedness, emerging trends and challenges; opportunities for FMCG companies and financial service providers; and investment requirements. A step by step strategic roadmap for each category of FMCG companies in undertaking digitization of their supply chain operations and payments have been presented.
Through this report, UNCDF hopes to support businesses, policy makers, financial service providers, regulator, and development partners to take greater interest and action on their behalf. Findings contribute to the body of knowledge about supply chain and payment operations of FMCG companies, challenges associated with digital transformation and the way forward.