Where we work

Isaac Holly Ogwal
Country Lead
isaac.holly@uncdf.org

Kilyelyani Kanjo
Digital Finance Consultant
kilyelyani.kanjo@uncdf.org

Mali Kambandu-Nkhoma
Knowledge Management Consultant
malingose.kambandu@uncdf.org

ZAMBIA

UNCDF works in Zambia to promote accessible digital economies focused on how innovation and technology can increase access to critical services for the underserved and vulnerable groups for sustainable and inclusive local development. Key segments include youth, women, MSMEs and refugees.

UNCDF works with public and private sector to meet the Sustainable Development Goals through the creation of a Digital Economy.

UNCDF is implementing the Leaving No One Behind in the Digital Economy 2019 – 2024 Strategy, with the goal to build digital economies that support women, youth, refugees, migrants and MSMEs to enhance their market participation, resulting in poverty reduction, improved livelihoods and economic growth.

Working in sectors such as agriculture, health, energy among others, UNCDF in Zambia takes the approach of Inclusive Market Development, which will address market constraints to accelerate the development of digital economies at the country level with the government, private sector and academia with specific attention placed on the development of the right services to reduce the digital divide and promote sustainable solutions.

The approach is organized into 4 key workstreams:

  1. Enabling Policy: Working with government to develop policies that support and incubate an inclusive digital economy;
  2. Open Payment Ecosystem: Understanding the importance of digital payments as the basis for economically impactful digital services;
  3. Inclusive Innovation: Supporting entrepreneurs and MSMEs to build inclusive services for the digital economy that improve livelihoods;
  4. Empowered Customers: Recognizing the need for users to acquire the necessary skills (digital and financial) to adopt new digital services.

To implement this robust and results-driven strategy, UNCDF has received funding support from Comic Relief and Jersey Overseas Aid and the Swedish International Development Agency (Sida), as well as collaborating with key local entities that can shape and drive the development of an inclusive digital economy.

Programmes in Zambia

MM4P

supporting and cooperating with banks, mobile network operators and regulators to help them reach unbanked customers

Read more

MAP

a diagnostic and programmatic framework to expand financial access for rural individuals, and micro and small businesses

Read more

About Zambia

14M

Population

7M

Adult Population

51%

Adults in Urban
Areas


56%

Adults with
Mobile Phone

17%

Registered Users of Digital Financial Services (DFS)

112

Active DFS Agents per 10,000
of the Adult Population

STORIES FROM THE FIELD

Our Team

Lusaka, Zambia

Killy Kanjo
DFS Consultant

Brian Katimbo
Data and HCD Consultant

  • Mali Kambandu-Nkhoma
    Knowledge Management Consultant